Terms of Business

Version 2.0  |  Effective 30 September 2026  |  Supersedes version 1.1 (March 2025)

These Terms of Business (the Terms) apply to all services provided by CM Realization Limited, trading as The Realization Group, to business clients. They become binding when you accept a Statement of Work that refers to them. No signature is needed. Please read them carefully, particularly clauses 7 (regulatory responsibility), 9 (charges), 17 (limitation of liability) and 18 (non-solicitation).

Contents: 1. About these Terms · 2. Definitions · 3. How a Contract is formed · 4. Duration · 5. Our responsibilities · 6. Your responsibilities · 7. Regulatory responsibility · 8. Changes · 9. Charges and payment · 10. Intellectual property · 11. Use of AI tools · 12. IP warranties and indemnities · 13. Data protection · 14. Confidentiality · 15. Publicity · 16. Insurance · 17. Limitation of liability · 18. Non-solicitation · 19. Termination · 20. Consequences of termination · 21. Force majeure · 22. Updates to these Terms · 23. General · 24. Disputes and governing law

1. About these Terms

1.1 We are CM Realization Limited, trading as The Realization Group (TRG, we, us, our), a company registered in England and Wales under company number 07650274, whose registered office is at 38 Trafalgar Road, Twickenham, England, TW2 5EJ.

1.2 You and your means the business named as the client in a Statement of Work.

1.3 We provide go-to-market, marketing, communications, PR and related consultancy services to businesses in financial services, fintech and related sectors. These Terms apply only to business clients acting in the course of their business. They do not apply to consumers.

2. Definitions and interpretation

2.1 In these Terms:

Bespoke Deliverables means the final, approved versions of Deliverables created specifically for you under a Contract, excluding TRG Materials and Third-Party Materials.

Business Day means a day other than a Saturday, Sunday or public holiday in England when banks in London are open for business.

Charges means the fees for the Services set out in a Statement of Work, as adjusted under these Terms.

Client Materials means all documents, information, data, content, brand assets and other materials that you, or anyone on your behalf, provide to us in connection with a Contract.

Confidential Information has the meaning given in clause 14.1.

Contract means a contract between you and us formed under clause 3, consisting of a Statement of Work, these Terms and, where applicable, the DPA.

Control has the meaning given in section 1124 of the Corporation Tax Act 2010.

Data Protection Legislation means all data protection laws applicable to either party, including the UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 and, where applicable, the EU GDPR.

Deliverables means all outputs of the Services that we provide to you, as described in a Statement of Work or otherwise.

DPA means our data processing addendum referred to in clause 13.2.

Intellectual Property Rights means patents, copyright and related rights, moral rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, rights in computer software, database rights, rights in confidential information (including know-how and trade secrets) and all other intellectual property rights, in each case whether registered or unregistered, including applications, renewals and extensions, anywhere in the world.

Minimum Term means any minimum commitment period stated in a Statement of Work.

Services means the services described in a Statement of Work, together with any services that are incidental or ancillary to them.

Start Date means the start date stated in a Statement of Work or, if none is stated, the date the Statement of Work is accepted under clause 3.2.

Statement of Work or SoW means a proposal, statement of work, scope or order form issued by us that describes the Services, Deliverables, Charges and timetable and refers to these Terms.

Third-Party Costs means costs we incur with third parties on your behalf, such as paid media, advertising, distribution and newswire services, event venues, printing, stock assets, research panels and software subscriptions.

Third-Party Materials means materials owned by a third party that are licensed for use in a Deliverable, such as stock images, fonts, music, data and software.

TRG Materials means all materials, methodologies, frameworks, tools, templates, software, processes, know-how and other materials that we own or use and that exist before a Contract or are developed independently of it, including general improvements to them, and all concepts, proposals and pitch materials that you do not select and pay for.

2.2 Headings do not affect interpretation. Words such as including, include and for example are illustrative and do not limit the words before them. A reference to legislation includes it as amended or re-enacted from time to time. A reference to writing or written includes email.

3. How a Contract is formed

3.1 Our proposals and quotations are not offers. Unless stated otherwise, a Statement of Work is open for acceptance for 30 days from the date we issue it.

3.2 A Statement of Work is accepted, and a Contract comes into existence, on the earliest of the following:

(a) you sign the Statement of Work, including by electronic signature;

(b) you confirm your acceptance in writing, including by email, from a person who has, or reasonably appears to have, authority to do so;

(c) you issue a purchase order that refers to the Statement of Work; or

(d) you ask us to start work on the Services after the Statement of Work has been sent to you.

3.3 Each accepted Statement of Work forms a separate Contract. The version of these Terms in force on the date the Statement of Work is accepted applies to that Contract. We will give you a copy of that version on request.

3.4 These Terms apply to the exclusion of any other terms you seek to impose or incorporate, including any terms printed on or referred to in a purchase order, supplier portal, onboarding form or invoice process, unless we expressly agree otherwise in the Statement of Work.

3.5 If there is a conflict between the documents that make up a Contract, they take priority in this order:

(a) any special terms in the Statement of Work that expressly state they override these Terms;

(b) the DPA, in relation to the processing of personal data;

(c) these Terms; and

(d) the rest of the Statement of Work.

4. Duration of each Contract

4.1 Each Contract starts on its Start Date.

4.2 A Contract for a defined project ends when the Services under it have been completed and the Charges have been paid, unless it is terminated earlier under these Terms.

4.3 A Contract for ongoing Services, such as a retainer, continues for any Minimum Term. It then continues until either party ends it by giving the other at least 60 days' written notice. Notice may be given during the Minimum Term but may not expire before the Minimum Term ends.

5. Our responsibilities

5.1 We will:

(a) provide the Services and Deliverables in accordance with the Statement of Work in all material respects;

(b) perform the Services with reasonable care, skill and diligence, in line with good industry practice;

(c) comply with all laws that apply to us in providing the Services;

(d) use reasonable endeavours to meet any dates in the Statement of Work, and tell you promptly if we expect a material delay. Dates are estimates, and time is not of the essence;

(e) appoint an account lead for each Contract who is authorised to agree matters relating to the Services on our behalf, including changes under clause 8; and

(f) comply with your reasonable security, IT and site policies that you notify to us in writing in advance.

5.2 We may replace team members working on the Services with people of similar skill and experience. Where a named individual is identified as key in the Statement of Work, we will give you reasonable notice of any change.

6. Your responsibilities

6.1 You will:

(a) co-operate with us in all matters relating to the Services;

(b) appoint a main contact for each Contract who is authorised to agree matters relating to the Services on your behalf, including approvals and changes under clause 8;

(c) provide, in good time, the Client Materials, information, access to people, systems and premises and decisions we reasonably need, and ensure they are accurate and complete;

(d) give feedback on, or approval of, draft Deliverables within the period stated in the Statement of Work or, if none is stated, within 5 Business Days of our request;

(e) obtain and maintain all licences, consents and permissions needed for us to use the Client Materials; and

(f) meet any other responsibilities set out in the Statement of Work.

6.2 If our performance is prevented or delayed by any act or omission of you or your agents, subcontractors or employees, we will tell you as soon as reasonably practicable. We will not be liable for the resulting failure or delay. We will be entitled to a corresponding extension of time and to charge the reasonable additional costs we incur as a result, which we will agree with you in advance where practicable.

7. Regulatory responsibility and approvals

7.1 You operate in a regulated sector. You remain solely responsible for ensuring that any content, communication or campaign that you publish, distribute or use, or that we publish or distribute on your behalf, complies with the laws, regulations and regulatory requirements that apply to you and your business. These include the financial promotion rules under section 21 of the Financial Services and Markets Act 2000, the FCA Handbook, the Consumer Duty and equivalent requirements in any other jurisdiction in which the content is used.

7.2 You will review and approve all Deliverables intended for external use before they are published or distributed, including approval by your compliance function or an appropriately authorised person where required. We will not publish or distribute any content on your behalf without your prior approval, unless the Statement of Work expressly provides otherwise.

7.3 We are not authorised or regulated by the Financial Conduct Authority or any other financial regulator. We do not provide financial, investment, legal, tax or regulatory advice. Any comments we make on regulatory matters are given from a marketing and communications perspective only and must not be relied on as professional advice.

7.4 We will follow your reasonable written compliance instructions. If we become aware that any content appears likely to raise a regulatory concern, we will tell you.

8. Changes to the Services

8.1 Either party may request a change to the scope, timetable or delivery of the Services. We will respond to a change request, or propose a change, by setting out in writing its effect on the Services, Charges, timetable and any other terms of the Statement of Work (a Change Note).

8.2 A change takes effect only when both parties' authorised contacts have agreed the Change Note in writing, including by email. Until then, the existing Statement of Work continues unchanged.

8.3 Minor changes that do not affect the Charges or timetable may be agreed informally between the parties' contacts.

9. Charges, expenses and payment

9.1 You will pay the Charges and any approved expenses and Third-Party Costs in accordance with the Contract.

9.2 We will invoice the Charges at the intervals or milestones set out in the Statement of Work. If none are set out, we will invoice ongoing Services monthly in advance, and project Services 50% on acceptance of the Statement of Work and 50% on delivery.

9.3 You will pay each invoice within 30 days of the invoice date to the bank account we notify to you in writing. We will never change our bank details by email alone. Please verify any request to do so directly with your TRG account lead by telephone before making payment.

9.4 Expenses are chargeable only where approved by you in advance in writing, and at cost.

9.5 We will commit to Third-Party Costs only with your prior written approval. We may require payment of Third-Party Costs in advance before committing to them. Third-Party Costs are charged at cost plus any handling fee stated in the Statement of Work, and are subject to the third party's own terms, including its cancellation charges, which we will tell you about when seeking your approval.

9.6 For ongoing Services, we may increase the Charges no more than once in any 12-month period, taking effect no earlier than the first anniversary of the Start Date, by giving you at least 60 days' written notice. If the increase is greater than the percentage change in the UK Consumer Prices Index (as published by the Office for National Statistics) over the most recent 12-month period for which figures are available, you may terminate the affected Contract by giving written notice before the increase takes effect. Termination then takes effect on the date the increase would have applied.

9.7 If you dispute an invoice in good faith, you must tell us in writing within 14 days of receiving it, giving reasons. You must pay the undisputed part by the due date. Both parties will work in good faith to resolve the dispute promptly.

9.8 If you fail to pay any undisputed sum by the due date, without affecting our other rights and remedies:

(a) we may charge interest and fixed-sum compensation under the Late Payment of Commercial Debts (Interest) Act 1998;

(b) if the sum remains unpaid 14 days after we have given you written notice, we may suspend all or part of the Services until payment is made in full; and

(c) you will reimburse our reasonable costs of recovering the overdue sum, including reasonable legal and debt collection costs.

9.9 All sums are exclusive of VAT, which you will pay in addition at the applicable rate on receipt of a valid VAT invoice. You will pay all sums in full without set-off, counterclaim, deduction or withholding, except as required by law.

10. Intellectual property

10.1 Each party keeps ownership of its own pre-existing Intellectual Property Rights. All Intellectual Property Rights in the Client Materials remain yours or your licensors'. All Intellectual Property Rights in the TRG Materials remain ours or our licensors'.

10.2 On payment in full of the Charges for the relevant Bespoke Deliverables, we assign to you, with full title guarantee and by way of present assignment of future rights, all Intellectual Property Rights in those Bespoke Deliverables, unless the Statement of Work states otherwise. Until then, you may use the Bespoke Deliverables for the purposes of the Contract.

10.3 Where a Deliverable incorporates TRG Materials, we grant you a non-exclusive, worldwide, royalty-free, perpetual licence to use, copy and adapt those TRG Materials as part of that Deliverable for your business purposes. This licence starts once you have paid the Charges for that Deliverable. You may transfer it only to a member of your group or to a successor to your business.

10.4 Third-Party Materials are licensed to you on the relevant third party's terms. We will tell you of any material restrictions, such as limits on duration, territory or media, and you will comply with them.

10.5 We will obtain waivers, to the extent permitted by law, of any moral rights in the Bespoke Deliverables held by our employees and contractors. At your request and cost, we will do anything reasonably necessary to perfect the assignment in clause 10.2.

10.6 You grant us a non-exclusive, royalty-free licence to use, copy and adapt the Client Materials for the purpose of providing the Services.

11. Use of AI tools

11.1 We may use artificial intelligence tools, including generative AI, to support the Services. When we do so, we will:

(a) apply appropriate human review to AI-assisted output before we deliver it to you;

(b) not enter your Confidential Information or personal data into any AI tool that uses inputs to train models made available to third parties; and

(c) comply with any reasonable restrictions on the use of AI that you set out in the Statement of Work or notify to us in writing.

11.2 The Intellectual Property Rights that subsist in AI-generated material may be limited by law. The assignment in clause 10.2 applies to whatever rights exist.

12. IP warranties and indemnities

12.1 We warrant that your receipt and use of the Deliverables in accordance with the Contract will not infringe the Intellectual Property Rights of any third party.

12.2 We will indemnify you against all losses, damages, costs (including reasonable legal fees) and expenses that you incur as a result of any claim that your receipt or use of the Deliverables in accordance with the Contract infringes a third party's Intellectual Property Rights. We will have no liability under clause 12.1 or this clause 12.2 to the extent the claim arises from:

(a) Client Materials, or our compliance with your specifications or instructions;

(b) any modification of a Deliverable other than by us or on our behalf;

(c) use of a Deliverable in combination with anything not supplied by us, or other than in accordance with the Contract or any applicable Third-Party Materials licence; or

(d) continued use of a Deliverable after we have notified you of an alleged infringement and supplied a non-infringing alternative.

12.3 You warrant that our use of the Client Materials in accordance with the Contract will not infringe the rights of any third party. You will indemnify us against all losses, damages, costs (including reasonable legal fees) and expenses that we incur as a result of any claim that our use of the Client Materials in accordance with the Contract infringes a third party's Intellectual Property Rights.

12.4 A party seeking to rely on an indemnity in this clause 12 will:

(a) notify the other party in writing promptly after becoming aware of the claim;

(b) allow the indemnifying party, at its own cost, to conduct and settle the claim, provided that the indemnifying party obtains the indemnified party's prior approval of any settlement terms, such approval not to be unreasonably withheld;

(c) provide reasonable assistance, at the indemnifying party's cost; and

(d) not make any admission or settlement without the indemnifying party's prior written consent, and take reasonable steps to mitigate its losses.

12.5 If a claim is made or is likely under clause 12.2, we may, at our option and cost, obtain the right for you to continue using the affected Deliverable, modify it so that it is non-infringing, or replace it with a non-infringing equivalent. If none of these is reasonably possible, we may end your right to use the affected Deliverable and refund the Charges paid for it.

12.6 The indemnities in this clause 12 are subject to clause 17.

13. Data protection

13.1 Each party will comply with the Data Protection Legislation in connection with each Contract. This clause 13 is in addition to, and does not relieve, remove or replace, either party's obligations under the Data Protection Legislation.

13.2 Where we process personal data on your behalf as your processor, our data processing addendum (the DPA), which meets the requirements of Article 28 of the UK GDPR, forms part of the Contract. The DPA is available at [link to DPA] or on request.

13.3 Where the parties share personal data as independent controllers, the receiving party will process it only for the purposes of the Contract, in accordance with the Data Protection Legislation, and will ensure it has a lawful basis and has provided any required privacy information, including for any direct marketing.

13.4 Neither party will transfer personal data received from the other outside the UK or the European Economic Area unless appropriate safeguards are in place as required by the Data Protection Legislation, such as an adequacy decision, the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

14. Confidentiality

14.1 Confidential Information means all information of a confidential nature disclosed by or on behalf of one party to the other in connection with a Contract, including information about its business, affairs, customers, clients, suppliers, products, plans, finances and pricing, and the terms of the Contract.

14.2 Information is not Confidential Information if it:

(a) is or becomes publicly available other than through a breach of this clause 14;

(b) was lawfully in the recipient's possession free of any confidentiality obligation before disclosure;

(c) is lawfully received from a third party free of any confidentiality obligation; or

(d) is independently developed by the recipient without use of the discloser's Confidential Information.

14.3 Each party will keep the other's Confidential Information confidential and use it only to perform its obligations and exercise its rights under the Contract. These obligations apply for the duration of the Contract and for five years after it ends, and indefinitely in the case of trade secrets.

14.4 Each party may disclose the other's Confidential Information:

(a) to its employees, officers, contractors, subcontractors and professional advisers who need to know it for the purposes of the Contract, provided it ensures they comply with this clause 14; and

(b) as required by law, a court of competent jurisdiction or a governmental or regulatory authority, giving the other party as much notice as is lawful and reasonably practicable.

14.5 On request after a Contract ends, each party will return or destroy the other's Confidential Information, except to the extent it must be retained by law, regulation or genuine internal compliance policy, or it is held in routine back-ups. Any retained information remains subject to this clause 14.

15. Publicity

15.1 Neither party will publicise the relationship, or use the other's name, logo or trade marks, including in case studies, client lists, award entries or pitches, without the other's prior written consent. You may withdraw consent for future use at any time by telling us in writing.

16. Insurance

16.1 During each Contract and for 12 months after it ends, we will maintain professional indemnity insurance of at least £1,000,000 and public liability insurance of at least £5,000,000 with a reputable insurer. We will provide evidence of cover on request.

17. Limitation of liability

17.1 References to liability in this clause 17 include every kind of liability arising under or in connection with a Contract, including in contract, tort (including negligence), misrepresentation, restitution or otherwise.

17.2 Nothing in these Terms limits or excludes:

(a) liability for death or personal injury caused by negligence;

(b) liability for fraud or fraudulent misrepresentation;

(c) your obligation to pay the Charges, approved expenses and Third-Party Costs; or

(d) any other liability that cannot be limited or excluded by law.

17.3 Subject to clause 17.2, each party's total aggregate liability to the other under or in connection with each Contract will not exceed the greater of:

(a) 100% of the Charges paid and payable under that Contract in the 12 months before the event giving rise to the claim; and

(b) where the Contract has been in force for less than 12 months at that time, the Charges payable for the first 12 months of the Contract or, for a project, the total Charges for that project.

17.4 Subject to clause 17.2, neither party will be liable for any loss of profits, revenue, sales or business, loss of agreements or contracts, loss of anticipated savings, loss of or damage to goodwill, or any indirect or consequential loss.

17.5 We have given express commitments about the Services in clause 5.1. To the fullest extent permitted by law, all other warranties, conditions and terms implied by statute or common law are excluded, including the terms implied by sections 3, 4 and 5 of the Supply of Goods and Services Act 1982.

17.6 Marketing and communications outcomes depend on factors outside our control. Unless the Statement of Work expressly states otherwise, we do not guarantee any particular result, such as leads, sales, media coverage, search rankings, engagement or award outcomes.

17.7 Except for claims to recover unpaid sums, a party will have no liability for a claim unless the other party notifies it in writing, identifying the event and the grounds for the claim in reasonable detail, within 12 months of the day on which the claiming party became, or ought reasonably to have become, aware of the grounds for the claim.

18. Non-solicitation

18.1 During each Contract and for 12 months after it ends, neither party will, without the other's prior written consent, solicit or entice away, or employ or engage, any employee or contractor of the other party who was materially involved in the Services in the 12 months before the solicitation, employment or engagement.

18.2 Clause 18.1 does not prevent a party from employing someone who responds to a general recruitment advertisement not specifically targeted at the other party's personnel.

18.3 If a party breaches clause 18.1, it will pay the other party, as a reasonable estimate of the recruitment, training and replacement costs and loss of investment that would result, a sum equal to 30% of the individual's gross annual remuneration (including bonuses and benefits) in their new role.

19. Termination

19.1 Either party may terminate a Contract with immediate effect by written notice if the other party:

(a) commits a material breach of the Contract that is irremediable or, if remediable, is not remedied within 30 days of written notice requiring it to be remedied;

(b) suspends or threatens to suspend payment of its debts, is unable to pay its debts as they fall due, or enters into any compromise or arrangement with its creditors, other than for a solvent amalgamation or reconstruction;

(c) has a petition filed, notice given, resolution passed or order made for its winding up, administration or moratorium, or has a receiver or administrative receiver appointed over any of its assets, other than for a solvent amalgamation or reconstruction, or is subject to any equivalent event in any jurisdiction; or

(d) ceases, or threatens to cease, to carry on all or a substantial part of its business.

19.2 We may terminate a Contract by written notice if any undisputed sum remains unpaid 30 days after its due date and is still unpaid 14 days after we have given you written notice.

19.3 Contracts may also end under clauses 4.3, 9.6 and 21.4.

20. Consequences of termination

20.1 When a Contract ends for any reason:

(a) you will pay for all Services performed and approved expenses incurred up to the date of termination, and for any Third-Party Costs that we committed to with your approval and cannot cancel. We may invoice for these on termination, and those invoices are payable within 30 days;

(b) if you terminate under clause 19.1 because of our breach, we will refund any Charges you have paid in advance for Services not performed;

(c) we will deliver to you all completed Deliverables, and on request work in progress, for which you have paid;

(d) each party will return or destroy the other's Confidential Information in accordance with clause 14.5, and we will return any Client Materials; and

(e) any rights and remedies that have accrued up to termination are not affected.

20.2 Clauses 9, 10, 12, 13, 14, 15, 17, 18, 20, 23 and 24, and any other provision intended to survive, continue in force after a Contract ends.

21. Force majeure

21.1 A Force Majeure Event is any circumstance beyond a party's reasonable control, including natural disaster, epidemic or pandemic, war, terrorism, civil unrest, sanctions or embargo, action by a government or public authority, fire, explosion, failure of utilities or telecommunications networks, cyber-attack, and failure or suspension of third-party platforms (such as social media, advertising or newswire platforms) that are not caused by that party.

21.2 A party affected by a Force Majeure Event will not be in breach of the Contract or liable for any delay or failure to perform that results from it, and the time for performance will be extended accordingly. This clause 21 does not excuse any obligation to pay money that is due.

21.3 The affected party will notify the other promptly, and in any event within 14 days, with details of the Force Majeure Event and its likely effect, and will use reasonable endeavours to mitigate its effect.

21.4 If a Force Majeure Event prevents, hinders or delays performance for a continuous period of more than 3 months, either party may terminate the affected Contract by giving 30 days' written notice.

22. Updates to these Terms

22.1 We may update these Terms from time to time. Each version will show its version number and effective date, and previous versions are available on request.

22.2 An updated version applies only to Statements of Work accepted after its effective date. Existing Contracts continue on the version that applied when they were accepted unless both parties agree in writing to adopt the updated version.

23. General

23.1 Assignment and subcontracting. Neither party may assign, transfer or otherwise deal with its rights or obligations under a Contract without the other's prior written consent, which will not be unreasonably withheld or delayed. We may subcontract any part of the Services, but we remain responsible for the performance of our subcontractors.

23.2 Variation. Except under clauses 8 and 22, no variation of a Contract is effective unless it is agreed in writing, including by email, by an authorised representative of each party.

23.3 Waiver. A waiver of any right or remedy is effective only if given in writing. A failure or delay in exercising a right or remedy does not waive it or prevent its further exercise.

23.4 Severance. If any provision is found invalid, illegal or unenforceable, it will be treated as modified to the minimum extent necessary to make it valid or, if that is not possible, deleted. The rest of the Contract is not affected, and the parties will negotiate in good faith a replacement provision that achieves the intended commercial result.

23.5 Entire agreement. Each Contract is the entire agreement between the parties about its subject matter and supersedes all previous agreements, promises, assurances, warranties, representations and understandings between them relating to it. Each party agrees that it has no remedies for any statement, representation, assurance or warranty that is not set out in the Contract. Nothing in this clause limits or excludes liability for fraud.

23.6 Compliance. Each party will comply with the Bribery Act 2010, the Modern Slavery Act 2015 and the Criminal Finances Act 2017 in connection with each Contract.

23.7 No partnership or agency. Nothing in a Contract creates a partnership, joint venture or agency between the parties. Neither party may bind the other.

23.8 Third-party rights. No one other than the parties has any right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of a Contract.

23.9 Notices. Notices under a Contract must be in writing and sent by email to the contact email address in the Statement of Work (or as later notified), or delivered by hand or pre-paid first-class post to the recipient's registered office. Notices to us of breach, termination or a claim must also be sent to operations@therealizationgroup.com. A notice is deemed received: if delivered by hand, when left at the address; if posted, at 9.00 am on the second Business Day after posting; and if emailed, at the time of transmission or, if that is outside 9.00 am to 5.00 pm on a Business Day in the place of receipt, when those hours next begin. This clause does not apply to the service of legal proceedings.

23.10 Electronic acceptance. Each party agrees that acceptance of a Statement of Work by any of the means in clause 3.2 is valid and binding, and that neither party will dispute a Contract on the basis that it was not signed.

24. Disputes, governing law and jurisdiction

24.1 If a dispute arises, either party may give written notice to the other. Senior representatives of each party will then meet (in person or virtually) within 10 Business Days to try to resolve it in good faith. Neither party may start court proceedings until 20 Business Days after the notice, except to seek urgent interim or injunctive relief or to prevent a limitation period from expiring.

24.2 Each Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, is governed by the law of England and Wales.

24.3 The courts of England and Wales have exclusive jurisdiction to settle any such dispute or claim.

Contact: CM Realization Limited (trading as The Realization Group), 38 Trafalgar Road, Twickenham, England, TW2 5EJ. Company number 07650274.